Privacy
Disclaimer: In case of any discrepancy or difference, the English version will take precedence over the translations which were created using advanced AI capabilities.
We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how MarQ (also referred to as “we”, “us”, or “our”) collect, use, share or otherwise process your personal information through its website https://marq-india.com/, and m-site which serves solely as a catalogue and referral service for products sold by MARQ on https://www.flipkart.com/. (hereinafter referred to as the “Platform”).
This Platform is only an online medium to view and browse the products and catalogue of MarQ with no commercial transactions or sales that can be concluded directly on this MarQ Platform. To purchase any product displayed on this Platform, You will be redirected to an external e-commerce website or m-site or mobile application such as Flipkart wherein you will be required to register for the actual transaction, including purchase, payment, delivery, warranty, and returns, which shall be governed by the separate terms of use, privacy policy and policies of the external e-commerce website or m-site or mobile application.
By visiting this Platform, providing your information, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
Collection and Usage of your Personal Information
We may collect personal data only when you click on ‘contact us’ or by telephone, email, via our website and chatbot from our website, from social media and publications, from other publicly available sources, advertisers, commercially available sources and from third parties. You can browse the Platform without telling us who you are or revealing any personal data about yourself. However, in case you voluntarily provide your personal data to us, you will not be anonymous to us and your personal data will be processed as per applicable laws in India. Please refrain from providing any other personal data including sensitive personal data in case you try to contact us directly or via website. It is important that your personal data is up to date. We will take reasonable steps to make sure that your personal data is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
We neither offer nor require the creation of user accounts, the use of login credentials, or any form of visitor registration.
However, If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback on the Platform or the social media handles maintained by us or if you use voice commands or virtual try and buy or similar features to shop on the Platform, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support, troubleshoot problems or for internal research and analysis as permitted by law.
We do not automatically collect Personal Information from your web browser or device while you use our website. We do not use web server logs, cookies, or web beacons to collect IP addresses, device details, or browsing history for the purpose of identifying individuals or tracking behavior. All product sales and associated financial transactions are conducted exclusively on the external third-party platform, Flipkart.com, subsequent to the visitor activating a product link on this Catalogue.
Sharing of Personal Data
We may share personal data with our group company, including Flipkart Group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.
Cookies
This Platform does not employ cookies, web beacons, or equivalent technologies for the purpose of tracking or profiling user activity. Our use of analytics is strictly limited to capturing basic, non-personal, and aggregated data (such as overall usage volume) solely for internal site improvement, ensuring that no individual user can be identified.
Links to Other Sites
Our Platform may contain links to other websites that may collect personal data about you. We do not control, endorse, or assume responsibility for the privacy practices of third parties, if you are accessing any other third-party websites or applications, please refer to their respective privacy policies to understand how they process your personal data.
Security Precaution
We maintain reasonable physical, electronic and procedural safeguards to protect your information. However, by using the Platform, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform.
Choice/Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you do not wish to receive promotional communications from us then please unsubscribe by clicking on the unsubscribe link in the email or write to us at contact information provided below.
Your Consent
By visiting; our Platform you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and to permit us to use the data in accordance with this Terms of Use and the Privacy Policy.
You, while providing your personal data over the Platform or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties like credit bureaus ) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy.
Use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal data from children under the age of 18 years. If you have shared any personal data of children under the age of 18 years, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.
Your Rights
We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.. We will ensure that your requests are processed in accordance with the applicable laws in India. If you have any questions or concerns about your data privacy rights on MarQ, please contact our Grievance Officer.
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last Updated" date below. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued access to or use of the Platform after such changes take effect constitutes your acceptance of the revised Privacy Policy.
Customer Support
For any product/service related queries or complaints, please reach out to our customer support team by clicking the link https://MARQ.co.in/help
Queries
If you have a query, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact the Grievance Officer at the contact information provided above.
Last Updated: November 2025