marQ Product FAQs

marQ by Flipkart products generally come with a standard manufacturer's warranty, which covers manufacturing defects and faulty components for a specified period from the date of purchase. Always refer to the specific warranty card included with your product for exact terms and duration.

To register a marQ product's warranty or request service, you should primarily interact with the brand's dedicated support channels:

• Helpline Number: 080-45471090 / 080-69290890
• Email ID: marq@flipkart.com

Please have your proof of purchase and product serial number ready when contacting support.

No, installation is not typically free for all marQ products, especially for appliances like air conditioners and water purifiers.

While the product price might be listed, installation is usually a separate, paid service.

Please check the details on the Flipkart product page for installation & demo charges and any bundled service offers before completing your purchase.

To schedule an installation or demo, you generally need to either add the service during the initial product purchase on the website, or you can contact the marQ Customer Support team (details below) with your order ID.

If a product arrives damaged or defective, you should immediately document the issue with photos or videos and contact Flipkart (the retailer) to report the problem and initiate a return request.

Please refer to the general Returns Policy for specific return windows and conditions based on product category.

The user manual is typically included in the product packaging. If you can't find the physical copy, you can often find a digital version on the marQ by Flipkart brand page or by contacting customer support via email.

To buy genuine spare parts or accessories, you should primarily contact the brand helpline number (listed below).

An Authorized Service Centre technician will visit and help with the required parts based on availability, ensuring you receive genuine components.